Afterimage Lighting – Frequently Asked Questions (FAQs)

Afterimage Lighting provides expert answers to all your lighting questions, from luxury brand selection to installation and shipping policies. Use our easy filter options to navigate common concerns and find exceptional lighting solutions. With our commitment to customer satisfaction and industry expertise, we ensure you have the knowledge to make informed decisions for your home or project.
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  • General Questions
  • Lighting Selection & Buying Guide
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  • Trade Program & Business Services
  • Why Trust Afterimage Lighting?

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

General Questions

Afterimage Lighting is a premier online retailer of high-end lighting fixtures and home accents. We specialize in offering luxury brands, modern designs, and expert guidance to help customers find the perfect lighting solutions for their spaces.

Yes! We are an authorized dealer for leading brands, ensuring that every product we sell is authentic, backed by full manufacturer warranties, and meets the highest quality standards.

We offer a carefully curated selection of top lighting brands, including:

Explore all brands on our Brands Page.

Lighting Selection & Buying Guide

Choosing the right lighting depends on several factors, including:

  • Ceiling height – Opt for chandeliers for high ceilings and flush mounts for low ceilings.
  • Room size – Use larger fixtures for spacious rooms and compact lighting for smaller areas.
  • Lighting purpose – Task lighting for workspaces, ambient lighting for overall illumination, and accent lighting to highlight décor.

We offer a wide variety of lighting categories, including:

Shipping, Returns & Policies

We provide fast and reliable shipping across the U.S. For full details, visit our Shipping Policy page.

We offer a hassle-free return process to ensure customer satisfaction. Review our Return Policy for more information.

Installation & Technical Questions

Most lighting fixtures come with detailed installation guides. However, we highly recommend hiring a licensed electrician for professional installation, especially for hardwired fixtures.

Yes! LED lighting offers:

  • Longer lifespan (up to 50,000 hours)
  • Lower energy consumption (up to 80% savings)
  • Dimmable and smart technology options

Check out our LED Lighting Collection for energy-efficient solutions.

Trade Program & Business Services

Yes! Our Trade Program provides exclusive discounts and benefits for interior designers, architects, and contractors. Learn more and apply on our Trade Program page.

Why Trust Afterimage Lighting?

  • Authorized Dealer – We sell only genuine, high-quality lighting backed by manufacturer warranties.
  • Curated Selection – We hand-pick luxury brands and modern designs to fit every style.
  • Expert Support – Our lighting specialists offer personalized recommendations to ensure you get the perfect fixture.

We’re here to help! Reach out through our Contact Us page or use the button below.

Have questions about our luxury lighting collections, need expert recommendations, or require assistance with an order? Our lighting specialists are here to provide personalized guidance and ensure you find the perfect fixture for your space. Whether you're designing a new home, upgrading your interiors, or selecting statement ceiling lighting or energy-efficient LED fixtures, we’re here to help every step of the way. Contact Support